Privacy Policy

11/20/2025

Babies to Boomers, LLC DBA Sitter Scout

This privacy notice discloses the privacy practices for Babies to Boomers DBA Sitter Scout. This notice applies solely to information collected by our company, whether through our website, mobile app, forms, email, or direct communication. It will inform you of the following:

  • What personally identifiable information we collect from you, how we use it, and with whom it may be shared.

  • What choices you have regarding the use of your data.

  • The security measures we take to protect your information.

  • How you can correct or request removal of inaccuracies in your information.

Information Collection, Use, and Sharing

Babies to Boomers DBA Sitter Scout is the sole owner of the information we collect. We only have access to information that you voluntarily submit to us — such as through email, our website, our app, registration forms, or other direct contact initiated by you.

We do not sell or rent your personal information to any third party.

We use the information you provide to respond to your inquiries, process membership or referral requests, match families with childcare providers, and deliver the services you request. We may share necessary information with childcare providers solely for the purpose of facilitating childcare referrals or fulfilling your request.

We do not share your information with any external parties outside of our organization except when required to complete a service on your behalf or when legally required.

Unless you opt out, we may contact you via email in the future to inform you about updates, promotions, new services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future communications from us at any time. You can contact us through the email address listed on our website to:

  • See what data we have about you, if any.

  • Request changes or corrections to the data we have about you.

  • Request deletion of your data.

  • Express any concerns you have about how we use your information.

We will respond to all such requests within a reasonable timeframe.

Security

We take the protection of your personal information seriously. When you submit sensitive information through our website, app, or other electronic means, we take steps to ensure that your data is protected both online and offline.

When we collect sensitive data (such as credit card information or identity verification details), the information is encrypted and transmitted securely. You can confirm this by looking for a lock icon in your browser’s address bar or verifying that the webpage begins with “https.”

In addition to protecting data transmitted online, we safeguard your information offline. Only employees who require access to perform specific tasks (such as billing, referral matching, or customer service) are permitted to handle personally identifiable information. The systems and servers where we store your information are maintained in a secure environment.

Additional Privacy Terms for Babysitters and Childcare Providers

In addition to the information described above, the Sitter Scout app collects certain information from babysitters and childcare providers (“Providers”) in order to create profiles, facilitate referrals, and maintain a safe and trusted platform.

Provider Information We Collect

Depending on your role and the services you provide, we may collect:

  • Contact information (name, email, phone, city/region)

  • Profile and biography details

  • Experience, skills, and certifications

  • Availability, scheduling preferences, and hourly rates

  • Photos you choose to upload

  • Optional identity verification documents

  • Background check information (processed by a third-party vendor, if applicable)

We do not store full Social Security numbers or complete background check reports. Third-party vendors process verification data securely and return eligibility information to us.

How Provider Information Is Used

We use this information to:

  • Create and display your profile to families

  • Match you with childcare requests based on your preferences

  • Process payments or payouts (if applicable)

  • Verify your identity and qualifications

  • Maintain platform safety and quality

  • Communicate with you about jobs, updates, and support

Your profile information (such as name, photo, experience, availability, and hourly rate) may be visible to families using the Sitter Scout service. You may edit or remove your profile at any time.

Payments to Providers

If payouts are processed through the app, financial information is handled by our payment processor. We do not store full bank account or debit card numbers.

Reviews and Feedback

Families may submit ratings or feedback about their experience with you.
This feedback may be stored and may be visible to other families on the platform.
You may contact us if you believe feedback is inaccurate or violates our guidelines.

Messaging and Communication

When using in-app messaging, we may store communications to:

  • Facilitate coordination

  • Ensure safe use of the service

  • Investigate misuse or policy violations

Only authorized personnel may access messages when necessary for safety or compliance.

Provider Data Control

Providers may contact us at any time to:

  • Access or update their profile information

  • Request deletion of their profile or account

  • Ask how their information is used

  • Opt out of non-essential communications

If You Have Concerns

If you believe that we are not complying with this privacy policy, or if you have any questions regarding your personal data, please contact us immediately at:

Email: info@sitter-scout.com